We offer a wide range of products on our website, and delivery methods and couriers vary by item. All orders placed before midday (Mon-Fri) are processed the same day. After that, it’s the next working day. Chairs and desks are delivered free of charge to any mainland UK address.

All delivery times are approximate, but deliveries aren’t available on Saturdays and Sundays. You’ll find a summary of delivery times below, but we’ll confirm your order details and expected delivery date with you as soon as possible. 

If you live in Northern Ireland, the Highlands, or islands, or need more details on delivery or advice on any specific or bespoke product, please contact us.

Chairs

All chairs will be delivered with packaging to your doorstep. Unless stated on the product page, chairs will be delivered to you directly from the manufacturer. Most chairs are made to order and can take up to 4 weeks. We’ll confirm the estimated delivery date with you once we’ve received it from the manufacturer. 

Desks

All desks will be delivered with packaging to the kerbside outside your home or office. Deliveries of two or more desks will usually be dispatched on a pallet, but the local courier may split them for separate delivery. Lavoro desks will be delivered within 48 hrs, while all other desks will be delivered within one week.

Accessories

Most accessories will be dispatched by the supplier and arrive within 48 hours. We assume that products are in stock and ready for dispatch.

If our installation service has been booked, your desk or chair will be assembled and placed in a room of your choosing, up to the 2nd floor without a lift. Please call us to arrange deliveries where access may be an issue.

On delivery

Please check all goods carefully upon delivery. If you’re asked to sign for the parcel and it shows any signs of damage or tampering, sign as “damaged” or “unchecked.” If the damage is severe, you should refuse delivery, and the courier will return the item to us. Please tell us immediately if there are any issues.

If damage is discovered after unpacking, contact us within 48 hours of delivery.

If you’re not at home to take your delivery, Royal Mail or the courier will leave a card with collection or re-delivery instructions. Couriers often attempt a second delivery the following day or may ask you to contact them to reschedule. If your item can’t be delivered, it will be returned to us.

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